In this paper, we describe ongoing work on online banking customization with a particular focus on interaction. The scope of the study is confined to the Australian banking context where the lack of customization is apparent. This paper puts forward the notion of using tags to facilitate personalized interactions in online banking. We argue that tags can afford simple and intuitive interactions...

History of industrial production has gone through different phases, starting from craftsmanship, evolving to mass production and process improvement and lately to mass customization. This new way to organize production has challenged all industries producing products and services. In this research we are concentrating to software industry, which is a young and fast moving industry. We describe ...

To most companies pure Mass Customization is not applicable. On the other hand, to most companies some degree of Mass Customization will be highly valuable from various viewpoints including logistics, production, product development, and marketing. By letting customers try their hand at constructing, developing and building their own, individually customized products companies realize and test ...

Customization of Machine Translation (MT) is a prerequisite for corporations to adopt the technology. It is therefore important but nonetheless challenging. Ongoing implementation proves that XML is an excellent exchange device between MT modules that efficiently enables interaction between the user and the processes to reach highly granulated structure-based customization. Accomplished through...

Mass customization explains the phenomenon to provide a unique designed products and services to all customer by achieving a high process integration and flexibility. It has been used as a competitive approach by many companies. Adequate resource implementation in mass customization-particularly in terms of resource usage, it is therefore important to meet customer's requirement in terms effect...