data envelopment analysis (dea) is a non-parametric method for assessing relative efficiency of decision-making units (dmus). every single decision-maker with the use of inputs produces outputs. these decision-making units will be defined by the production possibility set. resource allocation to dmus is one of the concerns of managers since managers can employ the results of this process to all...

The literature on catalogue buying is heavily skewed to the business to consumer (B2C) area and increasingly is orientated to the multi-channel world of shopping choice, including online, catalogue and store options. Previous studies have highlighted the role of functional variables, such as price and product range, as major determinants of buyer catalogue decisions. Non-functional variables, s...

data envelopment analysis (dea) is a nonparametric approach to estimate relative efficiency of decision making units (dmus). dea and is one of the best quantitative approach and balanced scorecard (bsc) is one of the best qualitative method to measure efficiency of an organization. since simultaneous evaluation of network performance of the quad areas of bsc model is considered as a necessity a...