Bedarfsorientierung und Qualitätssteigerung von Verwaltungsdienstleistungen sollen mit Hilfe von E-Government durch die sinnvolle Integration mehrerer Verwaltungsleistungen oder –kontakte erfolgen. Dieser als Prozessketten bezeichnete Ansatz umfasst mehrere Integrationsprinzipien, bei denen entweder die durchgängige Unterstützung von Wertschöpfungsketten im Unternehmen oder der Abbau von Bürokr...

E-Government is an urgent topic for developing countries. In Egypt and after the latest political, societal and economic changes over the last three years, it is becoming a critical issue for economic and sustainable development. In this paper, we enunciate the need for a shared public services framework for e-government in Egypt. Furthermore, we discuss the different aspects that need to be co...

This paper offers a description of the e-Government Strategy in Austria and its e-Government readiness, and looks at how two different user groups are experiencing e-Government in Austria. Studies conducted show that adolescent citizens are more optimistic and enthusiastic about the possibilities offered whilst the municipalities are more skeptical. The Austrian e-Government strategy, the decis...

Although established as a mainstream mechanism for delivering public services, the adoption of electronic government (e-government) has not been uniform. One of the problems mentioned in prior research relates to the fact that egovernment services are perceived as being distant and impersonal from a user or citizen perspective. In this paper, the authors argue that complementing existing egover...

Available online 30 July 2014

This paper analyses the first five volumes of research published in the International Journal of Electronic Government Research (IJEGR). All 90 papers that appeared between the years of 2005 and 2009 are analysed by extracting information on the following variables: most active authors, gender of the contributors, academic expertise/research area, background (academic vs. practitioner), number ...

Joined-up government depends fundamentally on semantics —on the computable representation of meaning, so that data is associated with appropriate metadata from the start, and this association is maintained as the data is manipulated. This paper summaries a tutorial and workshop on semantic technologies for supporting electronic government.

e-Government has been promoted as a technology enabled public sector reform aiming at providing a more efficient, customer centric mode of governance. Still, recent research indicates that e-Government has not produced the expected results. Despite the slower-than-expected progress, the e-Government literature provides no clear indication of why progress is lagging. Recent findings suggest that...

Using mobile services for e-government opens a new way of interaction between governments, citizens and businesses as well as within the public administration. However, governments face different drivers and inhibitors in their adoption behaviour. In this paper we investigate the question why public sector organizations differ in their adoption of mobile government innovations. Based on 12 in-d...