Electronic banking has been around for some time in the form of automatic teller machines and telephone transactions but with the advent of internet, more publicity has been witnessed. This issue of internet has equally given a new look to their transactions and mode of product delivery in banking services for the benefits of both the customers and the banks. The objective of this paper is to f...

Electronic Commerce (EC) enables business transactions to be conducted electronically, offering many benefits to organisations. While EC has been widely adopted across industry sectors in developed countries, its adoption in developing countries has not been widespread. At the moment, there are relatively fewer studies of EC adoption in developing countries compared to those in developed countr...

In this paper, we report on the deployment of an agentbased extension to an ele troni banking environment whi h has been developed in ooperation with a software ompany spe ializing in ele troni banking solutions. During development of a prototype we made valuable experien es on erning the understanding and appli ation of agent te hnology and its transition to industry. Several lessons that an b...

The advent of the internet is revolutionizing the financial services industry. In the future, electronic banking (EB) will become a strategic factor, evolving from mere transaction banking to the provision of individual, highly customized solutions. For this new way of EB it is essential to have a profound knowledge about the customer. In this paper, we discuss customer modeling as a solution f...

Radio Frequency Identification (RFID) tags have a variety of applications in e-banking. For effective utilization of the technology, this should be reinforced toward security holes and attacks. One of the common attacks on RFID systems is RFID tags cloning. In this paper we review cloning attacks in ebanking. We propose solutions based on physical unclonable functions (PUF) and provide a suitab...

Electronic commerce (e-commerce) continues to have a profound impact on the global business environment, but technologies and applications also have begun to focus more on mobile computing, the wireless Web, and mobile commerce. Against this backdrop, mobile banking (m-banking) has emerged as an important distribution channel, with considerable research devoted to its adoption. However, this re...

Guarantees are generally used to cover the risk of a contracting party failing fulfill its agreed obligations (such as non-payment or delivery). Collateral can be in open account trading it complements collection efforts and documentary credits. A guarantee is type protection that one imposes on other transaction event second fails according predetermined specifications. In this case, first rec...

This research investigates the methods for improving the quality of IT services (electronic services) in the Melli Banks branches in Mashhad province, where QFD and ANP models were operated. To this concern, three-dimensional, usability, service interaction and information quality to improve IT service quality were examined. The results of the analysis of the opinion of Melli Bank Customers ind...

Businesses all over the world are transforming themselves into Electronic Businesses (E-Businesses) to meet the challenges of the 21st Century. Hence the current effort of the Banks in Nigeria aims at becoming efficient businesses in response to customers‟ demands. That is, delivers services more effectively and in so doing, reinforces revenue increase. The goal is to ensure a customer performs...