Disadvantaged childbearing women experience barriers to accessing health and social care services and face greater risk of adverse medical, social and emotional outcomes. Support from doulas (trained lay women) has been identified as a way to improve outcomes; however, in the UK doula support is usually paid-for privately by the individual, limiting access among disadvantaged groups. As part of...

Managers of food service operations standardise various aspects to sustain consistent quality. Frontline employees in these are expected carry out tasks as per standards. Standards demand that frontline regulate their behaviours and emotions complete duties. Therefore, referring the organisational role theory emotion regulation directing basis, this study examined impact job standardisation on ...