This paper investigates the current state of corporate Australia’s balanced scorecard practices and the plan to implement it in near future. An investigation of top 50 Australian companies surveyed revealed that only 33 percent companies have implemented balanced scorecard (BSC) and 25 percent companies are planning to implement it in future. The results indicate that management of Australian c...

This paper discusses issues and strategies in implementing Balanced Scorecard to facilitate strategic planning in a small private university library. Bond University has been using the Balanced Scorecard to measure and manage its performance. One of the challenges in implementing the Balanced Scorecard is selecting appropriate performance measures for the four areas of the Balanced Scorecard wh...

In the UK, the split between opposition and supporters views of the National Health Service (NHS) performance ratings system is growing. Objective argument and consensus would be facilitated if a methodology was developed which showed the cause and effect relationships between the components of the performance rating system. The NHS hospital trust performance ratings data used in 2002 and 2003 ...

IT project governance is plagued by an inability to stop projects that ultimately fail, resulting in the loss of scarce resources and IT departments unable to generate full value for money invested. This study investigates the impact of the measurement information framework on information sufficiency, a key factor in reaching effective decisions. Specifically, this research addresses the questi...

This paper presents the possibility to utilize Balanced Scorecard knowledge in software process improvement. The research is a case study in a Finnish software company where the author has been working as a quality manager and a product manager. Main focus is to introduce aspects of making visible the business factors of software process improvement steps. The balanced scorecard approach is int...

The balanced scorecard (BSC) is a strategic planning and management system that has wide applications in manufacturing and service industries. The main goals of BSC are to align business activities to the vision and strategy of the organization, improve internal and external communications, and monitor organization performance against strategic goals. In this study, performance measurement is d...

Indonesia has not widely implemented green buildings although such offer many benefits to their occupants and property management firms. In this respect, study seeks test the effect of on business performance. This research expands GBCI’s building indicators with an indicator continuous design process operationalize variable. Meanwhile, measurement performance refers balanced scorecard for sust...

Microfinance has entered the phase of rapid development and it has become one of the most important businesses in commercial banks. This study set up an evaluation system based on the balanced scorecard and used the fuzzy-rough set approach to evaluate the microfinance performance. Firstly, this study designed the performance evaluation system from five dimensions according to the principals of...

Many organizations still invest in information technology (IT) without a clear picture of what, how and when benefits will materialize. In fact, only twelve to seventeen percent of companies measure them. This is due, partly, to the complexity of most evaluation approaches and to the difficulty in choosing from a vast number of dissimilar alternatives. On the other hand, the Balanced Scorecard ...