The potential of artificial intelligence (AI) and its manifold applications have fueled the discussion around how AI can be used to facilitate sustainable objectives. However, technical, ethical, legal literature on AI, including design, training, implementation, use sustainable, is rather limited. At same time, consumers incrementally pay more attention sustainability information, whereas busi...

Goods and services vary along a number of dimensions independently. Customers can choose to acquire information to assess some characteristics and not others. Their choices a¤ect …rms’ incentives to invest in quality and so lead to indirect externalities in consumers’choices. We illustrate these ideas by characterizing a model in which a monopolist sets price and invests in the quality of a pro...

A major barrier to transitions to environmental sustainability is that consumers lack information about the full environmental footprints of their purchases. Sellers' incentives do not support reducing the footprints unless customers have such information and are willing to act on it. We explore the potential of modern information technology to lower this barrier by enabling firms to inform cus...

Consumers now have a variety of shopping information sources online and offline in making purchase decisions. How has the Web changed the perceptions of consumers regarding the relative importance of different shopping information sources? Applying the attribution principle and the least effort principle, the authors hypothesize the relative importance of self-evaluation and three types of reco...

In consumers’ eyes, not all beef is considered equal. In addition to USDA quality grades, close to 150 branded beef programs are approved for the segregation and marketing of beef products (USDA, 2015). This large number of product categories allows consumers to have a choice in the products they purchase. Blind sensory panel testing of beef, where consumers are not shown the brand or informati...

BACKGROUND The abundance of health information available online provides consumers with greater access to information pertinent to the management of health conditions. This is particularly important given an increasing drive for consumer-focused health care models globally, especially in the management of chronic health conditions, and in recognition of challenges faced by lay consumers with fi...