service failure can put companies out of business if attention is not paid to this problem. the purposes of this study were to investigate the explanatory relationships between hotel guests’ perceptions of (a) service failure; (b) service recovery strategies in each service failure situation and behavioral intentions. this study explained the components of service recovery strategies used when ...

This paper is a proposal for PhD level research into brain controlled film. I place brain computer interfaces (BCI) in a historic and then an artistic context before exploring instances of research where film and BCI overlap. I then define what has not been covered by research and propose a way to contribute to that gap in knowledge. I explain my interest in the subject, and the methodologies I...

When data disaster happens, the disaster recovery system (DRS) can respond automatically and real-time, and quickly restart the application system in the redundant device to keep the processing of the business. The construction principle of the disaster recovery system has been studied, and combining the base function and national standard of the hospital information system (HIS), the data disa...

In many industrial settings, managers face the problem of establishing a pricing policy that maximizes the revenue from selling a given inventory of items by a fixed deadline, with the full inventory of items being available for sale from the beginning of the selling period. The items unsold by the deadline have a constant salvage value, which we assume to be zero for simplicity. Pricing must b...

In an era where development processes seem best characterized by a continuing cycle of macroeconomic crisis and recovery, a critical question for students of the political economy of development concerns identification of the factors that facilitate recovery from economic shock. Recent work on this question has moved beyond a focus on specific macroeconomic policy adjustments toward analysis of...

Much of the existing popular literature suggests that survival from life-threatening diseases encourages a process of self-transformation. Seventeen long-term survivors of metastatic cancer were interviewed about the impact of a life-threatening condition on their life stories. Contrary to the existing literature, which suggests such an event greatly transforms the individual, nearly all of tho...

Canada is in the midst of an access to justice crisis. The rising costs and complexity of legal services in Canada have surpassed the need for these services. This article briefly explores some obstacles to civil justice as well as some of the court-based programmes and initiatives in place across Canada to address this growing access to justice gap. In particular, this article explains the Can...