Background: Logistics service outsourcing in recent years has influenced the evolution of third-party logistics (3PL) providers across globe. The study explored evolving services 3PLs and relational factors that influence relationship with their customers. Methods: Qualitative research multiple case studies from four different industries were used. Semi-structured interviews adopted. Results: f...

nowadays, the process of knowledge sharing has gone beyond organizational boundaries and the issue of knowledge sharing is discussed widely among different companies and organizations in order to improve their performance. with the emergent of outsourcing process and increasing attention of organizations toward it, managers are more inclined to outsource their services; but, the problem of inte...