This article determines the quality factors which improve satisfaction of logistics services, and specific evaluation items that customers value. Moreover, this study verifies moderating effect consumers on perceived importance last-mile its impact service satisfaction. Through a literature review, conceptual model is determined, measurement scales are developed. Furthermore, we collect data th...

The service of Transpo-Track is based upon real-time operational information. This is made possible by the so-called shop floor control information, a service that starts out by identifying shipments on the warehouse floor. Once picked up, the truck driver can create status messages about the whereabouts and conditions of the shipments. The logistics chain has four checkpoints:-the collection p...

objective: the main objective of this research was the economic valuation of public library services using the contingent valuation. although, estimating the average willingness to pay for public library service, demographics on the willingness to pay, and economic valuation and pricing public library services were other objectives that investigated in this study. methodology: explanatory varia...