This paper focuses on the perceived pattern of alignment between a manager’s words and deeds, with special attention to promise keeping, and espoused and enacted values. It terms this perceived pattern of alignment “Behavioral Integrity.” The literatures on trust, psychological contracts, and credibility combine to suggest important consequences for this perception, and literatures on hypocrisy...

The evolvement of E-commerce has created a competitive environment that changed the way of doing business. Travel related industry such as hoteliers, airlines, and travel agencies compete effectively in the current business environment by adopting online reservation system. Despite million of dollars spent on web-technology investment, there are customers who prefer to stick to the traditional ...

Consumer's attitude toward mobile advertising has drawn lots of attention for a long time. Previous studies verified and emphasized that consumer’s attitude toward mobile advertising is significantly affected by the perceived entertainment, informativeness and credibility of an advertisement which affect the way consumers evaluate it. However, the general attitude toward how advertising manifes...

in the popularity of the Internet, e-commerce more and more into people's daily lives. E-commerce is different from the traditional forms of face to face trading patterns, which requires the users to have a good faith transaction. To detect the user's trustworthiness, models of reputation system have been proposed to the user's credibility to determine whether a transaction is feasible. Based o...

This study based on the technology acceptance model(TAM) and theory of planned behaviour (TPB) presents an extended TAM that integrates trust related construct (‘perceived credibility’) and resource-related constructs (‘perceived cost’) into the TAM to analyzing adoption behavior of mobile service. The proposed model was empirically tested using data collected from a survey of mobile service co...

A key concern in game-based learning is the level of authenticity games require in order to match what learners can expect in the real world, what keeps them engaged in the game, and what they need to learn. We examined authenticity or credibility in a game from the learner’s perspective. There are very few studies on this aspect. We propose that authenticity is the result of a compromise betwe...

Artificial agents are becoming more than human-computer interfaces: they are becoming artificial companions, interacting on a long-term basis and building a relationship with the user. This evolution brought new challenges, such as designing agents with personalities to the benefits of users. We endow artificial agents with regulatory focus, taking a sociocognitive approach of personality, by u...

Firms have to invest millions of dollars to introduce a new system. If firms cannot persuade employees to accept and implement a system effectively, such investments are wasted. Since a given influence process may lead to differential outcomes, managers need to deliver influencing strategies to motivate employees and shape their behavior intentions related to system acceptance. This study integ...

SOlVIE of the more important outcomes of human communication are the perceptions of each other that are stimulated in the participants as a result of their interaction. A person's communication behavior has a major impact on the way that person is perceived by the other communicators involved.1 The amount of participation in which a person engages, a very basic element of communication behavior...

Singapore is known as the fastest growing telecommunications nation in Asia. Presently, all the members of the Singapore banking industry use the Information and Communication Technology as a platform for effective and efficient means of conducting their financial transactions. This paper focuses on determining the level of users’ acceptance of the electronic banking services and investigating ...