with the advent of e-commerce, organizations are changingtheir business. most researchers believe that electronic trading can besuccessful when the public will trust in virtual environments. high degreeof confidence not only can meet customer expectations of a satisfactorytransaction, but can also eliminate certainty and perceived risk of onlinetransactions. the aim of this research is to study...

Coupons in the form of “promotion codes” are now a mainstay of the online shopping experience, but online coupon redemption differs substantively from that in traditional retailing. Generally, offline redemption of coupons is customer-initiated while Internet shoppers are usually prompted to enter a code towards the conclusion of the checkout process. Some controversy exists over the effect thi...

This paper uses the social identity theory and the theory of planned behavior to explore factors affecting consumer purchase intentions. Additionally, considering the theory of the extended self, this paper tries to (1) evaluate whether consumers’ perception of a firm’s corporate social responsibility (CSR) commitment has a critical effect on their purchase decisions and (2) test that perceptio...

Although blog service providers have developed and promoted various interactive functions of their blog platforms, effects of the interactivities on posting behaviour are still vague. Based on past literature, we proposed an information sharing behaviour model involving three types of interactivities, flow and satisfaction. A survey of 586 blog owners demonstrated strong support for the model. ...

many e-commerce transactions via e-payment systems is carried out. the aim of this study is that the theory of structures, an empirical analysis about the importance and ranking key factors that may be on customer satisfaction in electronic payment systems affect the iranian banks.9 specific topics of the factors in e-payment systems, customer satisfaction and affect are more key, were selected...

The conventional wisdom in web design literature is that an online shopping website should be free of distracting features; such as animated banners, pop-ups and floating advertisements, as they cause annoyance and disrupt the process of pre-purchase evaluation, leading to poorer purchase decisions. Yet, the recently formulated Unconscious Thought Theory (UTT) suggests that the use of these fea...

It is sometimes assumed that the Internet provides a sufficient basis for conducting business electronically. Early forms of electronic commerce, which essentially consisted of a web page on which products were described and orders could be placed, may have reinforced such a belief. However, even in the online retailing area it is now clear that conducting electronic business requires a sophist...

The increasing popularity and importance of electronic com mercemakes very apparent the issue of privacyand anonymity for electronic consumers Technologies are already in exis tence that o er some degree of electronic privacy e g elec tronic digital cash However the mere fact that electronic commerce is conducted over existing network infrastructure such as the global Internet runs counter to t...