Quality function development (QFD) is a planning tools used to fulfill customer expectation and QFD is a systematic process to translating customer requirement (WHATs) into technical description (HOWs). QFD aims to maximize customer satisfactions related to enterprise satisfaction. The inherent fuzziness of relationships in QFD modeling justifies the use of fuzzy regression for estimating the r...

The key factors in the decision-making process are uncertainty, probability, and impact. appropriate construction methods must be selected based on review safety requirements, which to adjusted accordingly depending highly uncertain continually changing technological requirements. evaluation of method should account for various technical characteristics method, including changeable risk reducti...

Quality function development (QFD) is a planning tools used to fulfill customer expectation and QFD is a systematic process to translating customer requirement (WHATs) into technical description (HOWs). QFD aims to maximize customer satisfactions related to enterprise satisfaction. The inherent fuzziness of relationships in QFD modeling justifies the use of fuzzy regression for estimating the r...

This article constructs a distribution’s location model, from the perspective of a firm’s customers, suppliers, and employees, by applying a systematic quality function deployment (QFD) approach. The proposed approach aims to assist a distribution company’s location decision in selecting an optimal location that satisfies the overall location requirements. The QFD procedure began by collecting ...

This paper proposes an eco-design method to systematically generate design concepts for the reduction of environmental impacts. The method is based on the integration of quality function deployment (QFD) and functional analysis (FA) at the early design stage. While QFD provides a framework to reflect the “voice of environment” in the design planning and evaluations, FA focuses on the functional...

Business modelling is not new and has had substantial impacts on the way businesses are planned and operated these days. Although ‘e-business’ and ‘sustainability’ are the two current major global trends but surprisingly none of the e-business modelling ideas covers the sustainability aspects of the business. Researchers are introducing ‘green IT/ICT’ concept lately but none of them clearly exp...

Article history: Received 14 October 2013 Received in revised form 19 March 2014 Accepted 25 April 2014 Available online 16 May 2014 R&D planning for emerging technologies that reflect customers' future needs has a crucial role in national economies. In this paper, we propose a hierarchical quality function deployment (QFD) framework that enables one to set R&D priorities and then develop corre...