The paper is concerned with the problem of the `̀ prioritization’ ’ of technical design characteristic s of a product. An interactive algorithm has been developed with the aim to better support the engineering design process by means of quality function deployment (QFD). The algorithm tries to soften customer approach to QFD in those situations in which customers are not able to give a `̀ signifi...

Sustainable supply chain management (SSCM) provides economic, social end environmental requirements in material and service flows occurring between suppliers, manufacturers and customers. SSCM structure is considered as a prerequisite for a sustainable success. Thus designing an effective SCM structure provides competitive advantages for the companies. In order to achieve an effective design of...

The idea of sustainable development (SD) forces companies to combine the quality products with simultaneous care natural environment. These actions should start product design process. aim study was create a modified method Quality Function Development (QFD-CE), which will support new or improve existing on market. In proposed integrates techniques such as: SMARTER method, brainstorming (BM), s...

Quality function development (QFD) is a planning tools used to fulfill customer expectation and QFD is a systematic process to translating customer requirement (WHATs) into technical description (HOWs). QFD aims to maximize customer satisfactions related to enterprise satisfaction. The inherent fuzziness of relationships in QFD modeling justifies the use of fuzzy regression for estimating the r...

In this paper, we design a resilient supply chain by determining risks, prioritizing strategies, and also the relationships between them using Quality Function Deployment (QFD) method during Covid-19. Moreover, those strategies with required further attention to minimize risks are determined applying Linear Physical Programming (LPP) approach, which is flexible easy approach in order determine ...

The balanced scorecard (BSC) is a strategic management method that links performance measurement to vision and strategies using a multidimensional set of financial and non-financial performance metrics. Although several studies have combined the BSC method with multi-criteria decision analysis methodologies, most of the research efforts do not consider the essentials of strategic and performanc...

The paper proposes a novel method for the development of smart product-service systems (Smart-PSSs) by focusing on analysis customer requirements and selection those features that can practically enhance capabilities offering. To achieve such goal, quality function deployment (QFD) based is presented to specifically address Smart-PSS solutions. approach, named smart-product service (QFD Smart-P...

To improve the efficiency of medical staff in surgical operations and meet physiological psychological needs surgeons, nurses, patients during operations, auxiliary equipment is designed. This paper builds a design research model based on AHP (analytic hierarchy process), QFD (quality function deployment), Platts conceptual decision matrix (PUGH matrix). Firstly, user requirements are weighed t...