There have been recent calls for a shift to an evidence-based paradigm in environmental management, grounded in systematic monitoring and evaluation, but achieving this will be complex and difficult. Evaluating the educational components of environmental initiatives presents particular challenges, because these programs often have multiple concurrent goals and may value 'human outcomes', such a...

Customer Relationship Management (CRM) represents a technological application based on the philosophy of Relationship Marketing and it recommends the interaction with high value consumers. Relating CRM to new social technologies, CRM 2.0 or social CRM deals with the relationship between companies and customers using online platforms. Through a comparative study based on qualitative indicators, ...

Despite the rapid pace of implementation of clinical document imaging technology, little is known about the effects such systems have on the institutions that use them. In order tofacilitate evaluations ofclinical document imaging systems, a qualitative approach was taken to define potential quality and performance measures. These measures were then categorized and rated. The performance and qu...

Entailed from challenges in industries which are characterized by competitive economics of scale, like for instance network interconnection, the interest in Value Networks (VN) has significantly grown recently. While most of the related work is focussing on qualitative VN analysis, in this paper we describe an enhanced model of a VN quantification concept and argue for the instance-based orthog...

Talent evaluation is a very important part in the human resources development and management process, and it has certain implications for talent prediction and planning, allocation and management, and training. In this paper, the author makes a fuzzy evaluation model of creative talents based on analytic hierarchy process. By using fuzzy analytic hierarchy process, we combine qualitative indica...

This article offers an extensive overview of competition indicators in the Portuguese economy in the period 2000-2009. The article covers qualitative competition indicators as well as classical profitability and concentration measures, focusing on the differences between tradable and nontradable sectors. The analysis carried out is distinct from that of competition authorities, aiming to set an...

..............................................................................................ii Acknowledgements .................................................................................iv List of Tables ......................................................................................viii List of Figures ................................................................................

The Medicare Beneficiary Health Status Registry (MBHSR) is a proposed new survey program that would collect health status indicators annually from large probability samples of Medicine beneficiaries. For reasons of economy, the MBHSR would use mail survey procedures with telephone follow-up of nonrespondents. Because of concerns about response rates and the validity and reliability of the data ...

Concerns about rising health care costs and the often incremental nature of improvements in health outcomes continue to fuel intense debates about 'progress' and 'value' in cancer research. In times of tightening fiscal constraints, it is increasingly important for patients and their representatives to define what constitutes 'value' to them. It is clear that diverse stakeholders have different...

PURPOSE To validate a survey research measure of subjective income, as measured by perceived income adequacy, in an international context. DESIGN AND METHODS The study population comprised persons aged 50 years and older in 12 countries from the Survey of Health, Ageing and Retirement in Europe (n = 28,939). Perceived difficulty in making ends meet was regressed on sociodemographic variables,...