Consumer behaviour in 2016 shows that (r)etailers need online/offline integration to better serve their clients. An important distinguishing feature of the physical shop is how it can offer consumers a shopping experience. This study uses two experiments to research the extent a fashion store's shopping experience can be presented to consumers via visual material (a regular photo, a 360-degree ...

Online counseling is a growing area of clinical work with relatively little empirical evidence about the kind of clients that use the medium, advantages and disadvantages of online counseling, and satisfaction with relationships and treatment service. Sociodemographics were collected on 81 selfselected clients using online counseling, and self-reported therapeutic alliance and satisfaction with...

Associations between occupational factors and characteristics of the social network in people with persistent mental illness were investigated. Participant groups (N= 103) representing three types of daily occupations--working or studying, visiting community-based activity centers, and having no regular daily occupation--were selected for the study. Participants were assessed regarding social i...

This dissertation study examined a broad question of whether computer-based grammar tutorials are effective and welcome tools to review grammar for language learners by investigating effects of three different modes of such tutorials on learners’ knowledge and satisfaction. For this study, I developed experimental tutorials in three different modes (a static text with a voice-over narration, an...

Frequent and sensitive communication from neonatal staff is important to alleviate parental stress and to ensure that parents understand their baby's condition and progress. It also consequently empowers and involves parents in their baby's care. A lack of regular and informative communication from neonatal staff is a common reason for parental complaint. We sought to assess whether the impleme...

BACKGROUND Continuity of care has traditionally been regarded as a core quality of general practice, but the long-term doctor-patient relationship has been put under pressure. In many places practices are expanding, with larger teams and more registered patients, thereby threatening the possibility of patients staying with their own general practitioner (GP). GPs often take it for granted that ...

BACKGROUND Children suffering from rheumatic disease are faced with multidimensional challenges that affect their quality of life and family dynamics. Symptom management and monitoring of the course of the disease over time are important to minimize disability and pain. Poor disease control and anticipation of the need for treatment changes may be prompted by specialist medical follow-up and re...