This paper examines the factors that influence customers’ trust in ride hailing service (RHS). RHS faces legal, social, and safety concerns making critical using RHS. Drawing on legitimacy uncertainty reduction theories, we propose a theoretical framework of antecedents trust. We develop survey instrument collect data to empirically test research model. The results reveal an association between...

public organizations as an important element in the provision of basic public services for citizens and as policy makers and implemente agents of have an important role in every society’s economy (it is characterized by being a service-oriented) including iran. playing such a role requires an innovative approach to public services and using appropriate strategies to accomplish this. the present...

This study estimates an econometric model that incorporates the linkages among agriculture, manufacturing, service and trade sectors using a vector error correction model for Poland and Romania. Three cointegrating vectors for Poland and one for Romania confirm that the different sectors in the Poland and Romania moved together over the sample period, and for this reason, their growth rates are...

Nowadays, services are increasingly taking the lead in global economy, in terms of both wealth produced and value added (Wölfl, 2005); at the same time the economic downturn has led in the last years, to demand stagnation on European markets. Thus, services, that are much more difficult to imitate by being less visible and more labor dependent, are becoming a sustainable sources of competitive ...