This paper aims to shed light on how the use of ERP technologies can create value and strategic advantages. One of the most popular questions about use of ERP technologies whether it is operational or unique value driver? The relevance of this question is grounded in the increasing strategic uses of ERP technologies. The unique contribution of the current paper emphasis value propositions of ER...

Purpose – The purpose of this paper is to introduce the concept of strategic integration of knowledge management (KM ) and customer relationship management (CRM). The integration is a strategic issue that has strong ramifications in the long-term competitiveness of organizations. It is not limited to CRM; the concept can also be applied to supply chain management (SCM), product development mana...

Purpose The purpose of this paper is to enhance understanding the conceptualisation and operationalisation public value in practice by applying Moore's (1995) strategic triangle as an analytical framework study management control practices relation value. Design/methodology/approach uses interpretative longitudinal case approach including qualitative methods document studies interviews between ...

This paper investigates whether joint ventures and strategic alliances create value for bondholders by examining the bond market’s reaction to announcements of these two types of cooperative business activities. Based on 2964 announcements from 1985 to 2011, we find that joint ventures and strategic alliances create significant value for bondholders. The average two-month abnormal bond return i...

This paper presents an eclectic interorganisational-oriented approach to so-called strategic IOS management as an alternative to the more single organisation-oriented, linear approach of strategic information system planning (SISP). This approach is termed eclectic because it is based on a toolbox of mini theories integrating existing strategic (IS) planning and management theories. The core co...