Literature presents attributes of effective quality management in building software systems. The value of the capability maturity model (CMM), ISO 9000, and total quality management (TQM) concepts in managing software quality has been widely acknowledged. However, shortcomings of these approaches have also been recognized. For instance, scholars have acknowledged CMM implementation difficulties...

In recent years, several Total Quality Management (TQM) techniques have been introduced for better Software Quality Management. One of these techniques is Quality Function Deployment (QFD). This papers shows how QFD has been applied to an existing software quality assessment technique, the Quality Factor technique (QF). This improved technique, QFD, uses ISO/IEC 9126:2000 standards in its imple...

the main objective of this research was to analyze the barriers of implementing the total quality management (tqm) in agricultural faculties in the universities of north west of iran. the kind of research method of the study was an analytical- explanatory one. the statistical population of the study consisted of all the faculty members in agricultural faculties in the universities of north west...

The relationship between total quality management (TQM) and innovation is complex. Literature suggests that conflicting arguments exist and that the impact of TQM on innovation depends both on the specific quality management elements under consideration and on the type of innovation. In this research, our goal is to analyse at what extent the introduction of TQM is indeed supporting innovation ...

This paper attempts to determine the relationship between quality and productivity in the hospitality sector. Although both variables are crucial to the competitive and value creation processes in hotels, few empirical studies have explicitly analyzed the relationship between them. Thus, we estimated a production function for a hotel sample that shows how a set of determinants influences labour...

The present study has evaluated the effect of TQM practices on business performance of manufacturing firms in Pakistan. A sample of 65 managers working in the quality assurance department was taken from these manufacturing firms and their responses were collected using a structured questionnaire. Descriptive statistics were used to demonstrate the effect of different levels of TQM practices on ...

The study aimed to understand the influence of leadership and Total Quality Management (TQM) implementation on educational services quality in Banten, Indonesia. Research data is obtained through surveys, observation sheets, documentation studies. findings showed that TQM positively affect by 11.8% 19%. Two variables are also combined as independent impact quality.

Calibrations to existing cost of doing business in space indicate that to establish human presence on the Moon and Mars with the Space Exploration Initiative (SEI) will require resources, felt by many, to be more than the national budget can afford. In order for SEI to succeed, we must actually design and build space systems at lower cost this time, even with tremendous increases in quality and...

Universally, the role of Higher Education is changing and getting becoming more and more integrated with the process of economic development and prosperity by contributing to the intellectual capital of many a country and act as a source of physical and social capital. This integrated global phenomenon is throwing multitudes of critical challenges in terms of developing qualitative approach tow...