The purpose of this study is to apply the method of hybrid multiple criteria decision making (MCDM) to select public relations personnel for tourism industry in Taiwan. Fuzzy Delphi method, which can lead to better criteria selection, is used to modify criteria. Considering the interdependence among the selection criteria, analytic network process (ANP) is then used to obtain the weights of the...

This present study aims to compare how service brand preference influence service perceived value, customer satisfaction and loyalty in different countries—Japan and China. Moreover, this study purposes to explore whether countries’ image affect service brand preference of customer. Two customer surveys which were practiced in Japan and China were conducted to examine moderation hypotheses, whi...

A mathematical model of operant choice, the generalized matching law was used to analyze play-calling data from the 2004 National Football League season. In all analyses, the relative ratio of passing to rushing plays was examined as a function of the relative ratio of reinforcement, defined as yards gained, from passing versus rushing. Different analyses focused on season-aggregate data for th...

Logistics planning in disaster response phase involves dispatching commodities such as medical materials, personnel, food, etc. to affected areas as soon as possible to accelerate the relief operations. Since transportation vehicles in disaster situations can be considered as scarce resources, thus, the efficient usage of them is substantially important. In this study, we provide a dynamic vehi...

Though transactive memory systems (TMS) help improve group performance by increasing the ability of groups to coordinate and specialize, little work has investigated under what conditions TMS is more or less helpful for a group. Past work has explored ways that TMS can be disabled, such as through member turnover, but both turnover and role change after turnover could alter a group’s ability or...