The concept of process maturity proposes that a process has a lifecycle that is measured by the extent to which the process is explicitly defined, managed, measured, controlled and effective. A maturity model assumes that progress comes in stages, ultimately reaching an end goal. The supply chain maturity model is based upon concepts developed by Philip Crosby, who devised a maturity grid for t...

Business Process Management (BPM) is an influential concept in information systems (IS) research and management practice. While a great number of studies dealt with developing methods, procedures, or tools for BPM, especially process modeling, today the question of how to assess and – from that point on – to develop BPM capabilities in a real-life organization has become key to BPM practice and...

Not least due to the widespread use of meta modeling concepts, model transformation techniques have reached a certain level of maturity (Czarnecki and Helsen, 2006). Nevertheless, defining transformations in some application areas in our case business process modeling is still a challenge because current transformation languages provide general solutions but do not support issues specific to a ...

The benefits of Product Lifecycle Management (PLM) have been noted for improving business, creating collaboration, and reducing energy and time by making transcendent decisions through the process of product life cycle. This work aims to propose a PLM Components Maturity Assessment (PCMA) model to gain comprehensive maturity results and reduce the complexity in obtaining maturity scores. Accord...

We present the results of a case study where we compared the needs of case managers with the capabilities of case management software systems (CMS) in social work, health care, and the handling of complex claims in insurance. Building on existing maturity models, we relate capabilities with maturity levels and present the C3M maturity model for IT-based case management. Whereas vendors of busin...

The present study explores the relationship between the e-business maturity and the perceived benefits from (Information and Communication Technologies) ICT at the firm level. We aim to debunk this relationship in terms of its strength and stability, and to explore the conditions which may influence it. Taking an economic approach, we hypothesise that the relation between e-business maturity an...

Although a classic staged maturity framework with 5 levels was introduced by W. S. Humphrey back in 1988, its basic ideas remain essentially unchanged and they are still employed in CMMI and other maturity models. ISO/IEC 15504, formerly known as SPICE, has promoted a continuous model for process capability assessment. Not long ago SPICE community recognized the benefits of a staged representat...