Prevention and control of business risk plays an important role to strengthen enterprise management. Multi-agent is introduced to risk prevention and control according to the classification of the properties of risk events. Multi-agent system is composed of risk prevention and control agent, management agent and assistant agent. Through the communication and collaboration of multi-agent, the di...

Most established companies have acquired legacy systems through mergers and acquisitions. The systems were developed independently of each other and very often they do not align with the evolving IT infrastructure. Still, they drive day-to-day business processes. Replacing the legacy application with new solutions might not be feasible, practical or cost a considerable amount of time. However, ...

The research topic has significant implications on organisations that aspire to reach higher levels of improvement by continuously creating diverse values to their stakeholders and building unique Business Process Improvement (BPI) capabilities. We present an a-priori model derived from well-known theories and domains such as stakeholder and organisational capabilities theories. The model mainl...

American companies account for a lion’s share of the global spending on Business Process Outsourcing (BPO), which is expected to touch $1 trillion by the end of this year. This article considers the capacity management problem faced by a firm with two types of timedifferentiated internal processes and the option to outsource. Urgent jobs require immediate processing and cannot be outsourced. Re...