Manufacturing enterprises are making more efforts in providing high value added services in addition to their traditional product business. An ontological knowledge-based product service system (PSS) is present in this paper which is used as a decision support tool and offers a means of supporting decision-making for maintenance, repair, overhaul (MRO) solution finding. An ontology-based knowle...

Heterogeneous customer requirements in combination with technological improvements enable new or improved customer-driven business processes. The management of such processes requires a deep but flexible integration of enterprises. In this context new forms of cooperation like E-Collaboration, describing the efficient and effective collaboration of participants in a valueadded network, arise. I...

For superior decision making, the mining of interesting patterns and rules becomes one of the most indispensible tasks in today’s business environment. Although there have been many successful customer relationship management (CRM) applications based on sequential pattern mining techniques, they basically assume that the importance of each customer are the same. Many studies in CRM show that no...

this paper proposes a method for ranking decision making units (dmus) using some of the multiple criteria decision making / multiple attribute decision making          (mcdm /madm) techniques, namely, interval analytic hierarchy process (iahp)          and the technique for order preference by similarity to an ideal solution (topsis).          since the efficiency score of unity is assigned to ...

The paper presents a simulation on automotive inventory and stock issue, followed by evaluated performance of automotif Sector Company, focused on getting optimum profit from supply and demand balancing. Starting by evaluating and verification of customer’s document until car delivered to customer. Simulation method of performance is used to evaluate company activity. excess demand of car by cu...

researchers in their reviewing of international market literature which practical experiences in iran indicate it demonstrate that to choose a foreign market there are two approaches: expansion and systematic approach. firms that use expansion approach, through the culturally and geographically similar markets starts working in international markets. however, in systematic approach, firms use a...

In today’s digital economy, knowledge is regarded as an asset, and the implementation of knowledge management supports a company in developing innovative products and making critical management strategic decisions. Product innovation must link technological competence such as engineering and process know-how with knowledge about the customer, so that the product will meet the customers’ needs, ...