Due to an ever increasing complexity, modern supply chains have to make use of Decision Support Systems to focus on the one hand on cost savings and on the other hand on a high customer orientation. This is especially difficult due to different service and costs expectations that have to be taken into account jointly to fulfill the customer expectations more precisely. While the need for a diff...

In Software Engineering (SE) process Requirement Engineering (RE) is considered as an important part in Software Development Life Cycle (SDLC). Requirement Prioritization is very useful for making good decisions about product plan but most of the times it is ignored. In many cases it is seem that the product fails to meet its core objectives because lack of proper prioritization. Increased emph...

Many Customer-to-Customer (C2C) online auction providers still do not have a good understanding of Customer-to-Customer trade in Taiwan. The Customer-to-Customer online auction providers still do not have a good understanding of Customer-to-Customer trade behavior and are unable to provide satisfied and effective outcomes for an online auction trade. It is difficult to propose a standard trade ...

Abstract We document systematic differences in bitcoin prices across 11 different markets representing 26% of global bitcoin trade volume. These differences must — due to the identical nature of all bitcoin — result from characteristics of markets themselves. We examine differences across the markets and find that those which do not require customer identification for establishing an account ar...

We consider the problem of rational, self-interested, economic agents who must negotiate with each other in a market environment in order to carry out their plans. Customer agents express their plans in the form of task networks with temporal and precedence constraints. A combinatorial reverse auction allows supplier agents to submit bids specifying prices for combinations of tasks, along with ...

Advancements in mobile technology and the increasing capabilities of smart devices present promising opportunities to insurers struggling to meet evolving customer needs, gain market share and reduce costs through new efficiencies across the insurance value chain, especially in claims management. From self-service apps that allow customers to initiate a claim from the accident site, to smartpho...

eBay has integrated Skype (a public voice over IP application) chat and voice into hundreds of categories on eBay sites globally. By integrating Skype in the marketplace, eBay sellers have the option of including Skype functionality to their eBay listings. This fosters more consumer to consumer (c2c) communication, in which eBay sellers can provide better customer care and build trust with buye...