Government and industry e-commerce agendas have become more closely linked in recent times and more people are now less tolerant of poor, impersonal service in the public sector as they become aware of the power of the web and experience good service in the private sector. With the advancement of Information and Communication Technologies, electronic government (e-government) has emerged as an ...

Benefits of e-government are many. Not only the citizens of a country receive a quality service and empowerment, but the government and other stakeholders are also benefited by adoption of an e-government system. The present paper investigates the e-government readiness scenario in India and UAE vis-à-vis other countries in Asia. The study is based on the e-government surveys conducted by the U...

E-government research and practice have been dominated by concerns with the impact of technology on constituents and public organizations, and with IT project success factors. In this paper, a critical review of the role and implementation of requirements methods and practices in the e-government solution development process is conducted. It is argued that the limited amount of literature on th...

Purpose – The purpose of this paper is to suggest a model that incorporates critical factors contributing to the success in new service development (NSD) projects in electronic government (e-government). Design/methodology/approach – After a brief introduction to e-government and NSD in respect to models for successful implementation, the authors justify and build on the existing literature tha...

This paper examines the process and outcomes of an e-government project in Dubai. The case study is of a public sector organization that has been engaged in the implementation of egovernment systems for almost a decade. Using the Technology Enactment Framework, the paper explores the ways in which the e-government project exposed and resolved institutional contradictions. The paper then explain...

The implementation of E-Government systems is a complex activity, due especially to the variety of the aspects involved (technological, organizational, normative). The difficulties are even major on the local level, where the task to implement E-Government systems is often entrusted to Small Local Government Organizations (SLGO): for them the management of the innovation can be a problem becaus...

The promise of E-Government (and its more recent spin-offs of EDemocracy, E-Participation, E-Procurement, and a range of other “E-‘s”) is to engage citizenry in government in a user-centered manner, but also to develop quality government services and delivery systems that are efficient and effective. User-centered EGovernment suggests that governments will provide services and resources tailore...

Electronic government (e-government) has shown encouraging results in developed countries in the context of delivering electronic information and services to citizens. However, despite the many lessons that can be learned from the experiences of those egovernment initiatives, developing countries are still faced with various issues pertaining to their implementation of e-government services. Li...

In the 20th century, the information technology explosion that occurred globally has managed to influence and change the lifestyle of the world. In many developing countries, E-government initiatives are in their infancy stage. In Malaysia, e-services application is among five pilot projects under these initiatives that have been selected by the government to be implemented at the first phase. ...

In India, where a major population lives in rural area it becomes essential that e-governance is available there. ICT plays a key role in e-governance, and so it becomes essential that ICT reaches rural masses. This will lead to good governance which in turn will lead to better administration, better interaction, less corruption and more transparency in the government. This paper deals with the...