We report on a questionnaire survey of key success factors that impact software process improvement (SPI). We analysed responses to identify factors that have a major impact, or no impact, on implementing SPI. We found four factors (reviews, standards and procedures, training and mentoring, and experienced staff) that practitioners generally considered had a major impact on successfully impleme...

The landscape of hospital-based care has shifted to place greater emphasis on improving quality and delivering value. In response, hospitals and healthcare organizations must reassess their strategies to improve care delivery in their facilities and beyond. Although these institutional goals may be defined at the executive level, implementation takes place at local sites of care. To lead these ...

Multisource or 360-degree feedback has become a widely used component of leadership development in many organizations, and a growing body of research supports its use for this purpose. Unfortunately, most commercially available multisource surveys were developed in private-sector corporate settings, making their transferability to healthcare settings less than straightforward. This article desc...

Executive Overview The strategic leadership of ethical behavior in business can no longer be ignored. Executives must accept the fact that the moral impact of their leadership presence and behaviors will rarely, if ever, be neutral. In the leadership capacity, executives have great power to shift the ethics mindfulness of organizational members in positive as well as negative directions. Rather...

This paper investigates the current issues for conducting technology transfer and innovation processes at food processing enterprises in Ho Chi Minh city, Vietnam. By conducting an extensive qualitative study comprised of 8 in-depth interviews with Executive managers and R&D managers, we identify seven main themes that emerged from the data concerning the specific contents for food processing e...

The problem and the solution. Most executives are aware of the negative consequences associated with an organizational crisis and focus on communications and public relations as a reactive strategy. However,many neglect the other leadership responsibilities associated with organizational crises.This may result from lack of formal training and on-the-job experiences that prepare executives to le...

In this article, the authors focus on members of the U.S. Senior Executive Service who choose collaboration as a management strategy to increase performance and, in particular, their views of the skill set of a successful collaborator. Based on the current literature on collaboration and networks, these executives might be expected to identify strategic thinking and strategic management as the ...

Inferences from faces can predict success. This may be particularly important for women, who are often evaluated by their appearance. Here 170 northeastern U.S. undergraduates judged personality traits or leadership ability from the faces of all 20 U.S. Fortune 1,000: 2006 female chief executive officers (CEOs) and we compared these ratings to the same trait ratings made for male CEOs in a prev...

In the promotion of moderate physical activity it is increasingly argued that a supportive physical environment is a key factor, and that local government is ideally placed to play an important role. This study reports on the factors that led one local government to take such a leading role. A semi-structured interview was conducted to find out why a chief executive officer of a local governmen...