Nowadays the product warranty plays increasingly important role in any business transaction. It is a valuable attribute of the product and it is used extensively in marketing and advertising. It is a tool to enforce the competing power of the producer on the market place. There is a vast literature on the product warranty related to the product malfunctioning. In this study we address another t...

This paper considers four options of warranty and preventive maintenance policy. The product is repairable and sold with a non-renewing free warranty policy. For products sold with warranty, preventive maintenance (PM) actions by manufacturers and/or buyers have an impact on the total costs for both parties. In this study, we deal with a model to study the effect of PM that carried out by the m...

Nowadays the product warranty is considered to be a valuable attribute of the product. It is a tool to enforce the competing power of the producer on the market place. There are two types of problems the product warranty addresses. Firstly, warranty deals with the malfunctioning of the product and, secondly, it addresses the information asymmetry, i.e., the misunderstanding and misinterpretatio...

Reducing warranty servicing costs are of great interest to product manufacturers or, sellers who are contractually bound to provide post-sales support, up to a specified warranty period, usually in the form of some remedial action that restores a failed item to a functioning condition. Here, in the spirit of Jack, Iskandar and Murthy (2009) strategy based on partitioning the effective warranty ...

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In this paper we study the distributional properties (mean, variance, characteristic function) of the discounted warranty cost (DWC) for general warranty programs including free replacement (FRW) pro rata (PRW) and FRW/PRW in the context of perfect repair. Since only failure times and types are needed in the derivation of these properties, the reliability of the systems is modeled according to ...

In this paper, a new servicing strategy with imperfect repair is defined and studied for the manufacturer of a product sold with a two-dimensional warranty. The strategy is based on a specified region of the warranty defined in terms of age and usage, with the first failure in the region rectified by an imperfect repair and all other failures being minimally repaired. Product failures are model...

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means Limit of Liability/Disclaimer of Warranty: While the publisher and author have used their best efforts in preparing this book, they make no representations or warranties with respect to the accuracy or completeness of the contents of this book and specifically disclaim any imp...

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning, or otherwise, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher, or authorization through payment of the appropriate per...

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means Limit of Liability/Disclaimer of Warranty: While the publisher and author have used their best efforts in preparing this book, they make no representations or warranties with respect to the accuracy or completeness of the contents of this book and specifi cally disclaim any im...