We examined how an Australian police union boasting more than 99 percent density has resisted the trend of decline. The union historically eschewed arbitration and instead used political connections to achieve goals. The environment radically changed with a major corruption report and the introduction of new managerialist techniques. The union reconfigured relationships with management and gove...

257 Consultation liaison psychiatry (CLP)-also known as psychosomatic medicine-is the psychiatric subspecialty that focuses on the diagnosis and treatment of psychiatric disorders/difficulties in complex medically ill patients. " Complex medically ill " 1 are patients with active medical, neurological, obstetrical or surgical condition(s) or symptoms, who also meet one of the following criteria...

This paper presents a metamodel that addresses service system design and innovation by traversing and integrating three essential layers, service activities, service systems, and value constellations. The metamodel's approach to service systems as service-in-operation is an alternative to another currently used approach that views service systems as systems of economic exchange. The metamodel a...