Defining strategic position of the organizations within the industry environment is one of the basic and most important phases of strategic planning to which extent that one of the fundamental schools of strategic planning is the strategic positioning school. In today’s knowledge-based economy and dynamic environment, it is essential for universities as the centers of education, knowledge creat...

this research has done in order to identifying the human resource performance key indicator; qom province electricity distribution company with regard to integrated balanced scorecard approach of human resource and analytic hierarchy process .the research method of the article is descriptive and library field data collecting. balanced scorecard (bscj translated the company visions and strategie...

The objective of this paper is proposing a developed balanced scorecard approach to measure supply chain performance with the aim of creating more value in manufacturing and business operations. The most important metrics have been selected based on experts’ opinion acquired by in-depth interviews focused on creating more value for stakeholders. Using factor analysis method, a survey research h...

Die Balanced Scorecard ist ein Planungsund Steuerungsinstrument, das in den 1990er Jahren von Kaplan und Norton in den USA entwickelt wurde. Dieses Managementkonzept sollte dazu beitragen, die Unzulänglichkeiten klassischer – vornehmlich finanzbuchführungsbasierter – Kennzahlensysteme zu beseitigen, indem eine umsetzungsorientierte Steuerung bei Bezugnahme auf die formulierten Ziele des Unterne...

need to progress is the factors contributing to development and trying to meet these requirements cause which organization will lead to the development. organizations performance evaluating, is one of the most powerful management tools that we can by that, obtained required information of organization status .in this study, a performance evaluation model based on balanced scorecard (bsc), which...

This paper is about performance evaluation in facilities management. It identifies the Balanced Scorecard as a widely used management framework for optimal measurement of organisational performance, discusses the fundamental points to cover in its implementation and describes the application which translates an organisation’s mission and strategy into a comprehensive set of performance measures...

BACKGROUND Little attention has been paid to the need for accountability instruments applicable across all health units in the public health system. One tool, the balanced scorecard was created for industry and has been successfully adapted for use in Ontario hospitals. It consists of 4 quadrants: financial performance, outcomes, customer satisfaction and organizational development. The aim of ...

The role of IT departments in organizations has changed considerably in recent years. This is mainly due to the need to develop competitive advantages to a business to remain a market leadership. Systems, being part of this technology, have become the core of many critical business processes, and this in turn has fostered the growth of systems development companies. However, in order for client...