Technological innovation became one of the biggest sources of competitiveness in major sub-sectors of services. In what concerns health care services business, evidences are much more diffused, because the ownership of the business could influence the objectives in terms of competitiveness, costs and service quality. Additionally, the concept of technological innovation is very wide, if we cons...

This paper develops and empirically investigates the notion of network configuration for innovation. In many industries, firms are increasingly locked into a state of network innovation. Innovation, in such contexts, is often driven by those firms who configure the network to access and control critical innovation knowledge widely dispersed throughout the network. The paper presents the finding...

Previous studies discuss how regulatory, technological and market drivers increasingly challenge manufacturing industries to adopt eco-innovations. However, the understanding of the process by which eco-innovations are developed and commercialized as a result of these drivers is not yet well established, in particular because these drivers are perceived differently by the end-users and their su...

Innovation is often regarded as uniformly positive. This paper shows that the role of innovation in quality improvement is more complicated. The authors identify three known paradoxes of innovation in healthcare. First, some innovations diffuse rapidly, yet are of unproven value or limited value, or pose risks, while other innovations that could potentially deliver benefits to patients remain s...

There has recently been a dramatic increase in demand for healthcare innovation. In this thesis we present a framework for analyzing a digital health innovation ecosystem in the US. Our framework consists of four key activities: innovation generation, entrepreneurial team formation, early company incubation, and validation of the core innovation. Throughout the paper we analyze the existing lit...

We describe our experiences employing experience-based design (EBD) to improve an outpatients health service in the UK and discuss the impacts of incorporating the voices of those not directly using or working within the service. We suggest that such new perspectives, experiences and expertise may enable the development of service innovations outside patients’ and staffs’ conceptual space of pr...

In this paper we describe initial results from the Swedish innovation project "My Care Pathways" which envisions enabling citizens to track their own health by providing them with online access to their historical, current and prospective future events. We describe an information infrastructure and its base services as well as the use of this solution as an open source platform for open innovat...

This paper presents a view of innovation as a process that changes value systems of producers and adopters of creative design ideas. Value systems comprise interpretations of the function and behaviour of an artefact, encapsulated in a producer’s or adopter’s situation. Changes in these value systems can be induced using distinct classes of processes. The paper shows that innovation requires ch...