Emergency services have a high potential risk for adverse events. The working conditions are sometimes conducive to making mistakes. There few studies that shown improvements in specific aspects of patient safety the emergency department, but none overall incidence. general objective is improve our by implementing improvement actions. This quasi-experimental study carried out 8 hospital service...

Background: When family members and/or patients behave in a problematic way, this hinders the provision of safe and secure medical care. During perinatal period, family’s relationships functions change significantly, each member is prone to experiencing stress. As such, conflict arises easily between staff. Aims: Therefore, we conducted study shed light on following phenomena: 1) members’ behav...