Successful Internet service offerings can only thrive if customers are satisfied with service performance. While large service providers can usually cope with fluctuations of customer visits retaining acceptable Quality of Service, small and medium-sizes enterprises face a big challenge due to limited resources in the IT infrastructure. Popular services, such as justin.tv and SmugMug, rely on e...

Contract (custom) manufacturers of components and manufactured materials such as steel sell capacity under different contract terms to different buyers. In a common practice, the supplier offers a market standard price and lead time combination for products listed in its catalog. At the same time, it strikes annual contracts with some high-volume customers who require recurring delivery of a cu...

The techniques of revenue management have potential application in many industries – as long as customers view the resulting policies as being fair.

Th is paper provides an economic analysis of a proposed zoning change that will enable the City of Treasure Island, Florida, to attract more tourists. Th e proposed zoning change would result in hotel renovations and new hotel construction in Treasure Island, Florida. Th e study uses tax analysis to see how the change would increase taxable property values as well as increase revenues from the ...

In the Internet age, e-commerce provides customers global reach to a wide variety of products and plays a dominant role in business activity and competition. Competition is especially aggressive in the online travel domain where wholesalers, e.g. brokerage companies, contract through their contract managers with thousands of hotel brands and trade hotel products (usually hotel nights) for trave...

Revenue management has been successfully implemented in the airline industry since the deregulation in 1978. There have been very few comprehensive, rigorous studies of its practices and impact, however. In this paper we examine how revenue management practices affect airline performances such as loadfactor and revenue, and how revenue management practices are implemented in different market st...

To attract a transient market, hotels primarily use several distribution channels, such as the following: hotel directly, central reservation offices, travel agents, and online booking systems. Yet, little attention has been paid to revenue management implications with regard focus on channels. The purpose of this study was examine effects channels prices brand dimensions role loyalty membershi...

The practice of Revenue Management has received widespread acceptance in the international hospitality industry yet a lack of best practice in terms of organizational integration persists. This paper follows the notion that revenue management is first and foremost a human activity, dependent on knowledge exchange and concerted decision within revenue management teams. One critical attribute of ...

The huge increase in the number of hotels has led to stiff competition. In past, competition generally emphasized quality hotel services and facilities, but now it is also necessary improve ability manage efficiently. Covid pandemic forced management think work hard revenue reduce costs without reducing service guests who stay overnight. Hotels that are managed efficiently will be able win Ther...

Static game-theoretic models of bilateral bargaining assume that the seller knows his valuation for the item that is up for sale; that is, how the seller may determine this quantity is exogenous to these models. In this paper, we develop and analyze a stylized Markov decision process that endogenizes the seller’s computation of his marginal inventory valuation in an infinite horizon revenue man...