With increased customer power, a way of doing successful and sustainable e-business is to understand users’ satisfaction, which drives e-business performance. At the same time, countries are applying liveability and benchmarking indices to make comparisons between cities. While there is no established framework or definition of liveability, a wide range of liveability measures such as political...

BACKGROUND Recent policy developments, embracing the notions of consumer choice, quality of care, and increased general practitioner control over practice budgets have resulted in a new competitive environment in primary care. General practitioners must now be more aware of how their patients feel about the services they receive, and patient satisfaction surveys can be an effective tool for gen...

OBJECTIVE Although many psychiatric patients experience various forms of pressure or leverage to participate in community treatment, the association between such experiences and treatment participation is controversial. This study evaluated the hypothesis that aspects of the treatment relationship, such as the working alliance, psychological reactance, and perceived coercion, could be important...

Adequate shelter has always been one of man’s basic needs; it is a significant component for human survival and a useful barometer for gauging societal development. As a unit of the environment, it has a profound influence on the health, efficiency, social behavior, satisfaction, productivity, and general wellbeing of the individual and the entire community. However, one of the critical challen...

This paper outlines the process of design and prototyping of a modular housing system aimed at serving the needs of people in the Pacific island nations. Many people in these islands are economically challenged and live in sub-standard housing at low elevations, making them vulnerable to increased tropical storms brought about by climate change. A collaborative team comprised of architecture an...

Continuous improvement is a reflection of the culture of a company whose goal is to respond to the needs of its customers. It may not only result in better customer satisfaction, but in increased productivity, profitability and employee satisfaction. This paper presents a study of how a continuous improvementbased quality management system might be implemented in the modular housing industry. F...

This report presents a comprehensive overview of the most recent evidence related to new and emerging models of housing with care for later life. Reflecting the current emphasis on developing evidence-based policy and practice, the review focuses on primary research and service evaluations, drawing out key messages for service providers and commissioners regarding how best to meet the housing a...

Decreasing qualitative aspects of residential environments is a real problem in recent public housing of Kerman. This article is concentrated on surveying the impact of in-between spaces on residential environments quality (REQ), to evaluate different kinds of it and to determine interrelation of two main components: residents individual characteristics and characteristics of in-between spaces....

OBJECTIVES This paper describes the experience and evaluation of a shared care project targeted at marginalized individuals living in the North End of Halifax, Nova Scotia. This population has high rates of psychiatric disorder, often comorbid with chronic medical conditions, and people have difficulty in obtaining the help they need. This primary care liaison service covers all ages and includ...