We propose a causal model to explain radical IS innovation. Based on the presence of a combination of predictors the model explains three types of radical IS innovation: (1) radical base innovations, i.e. breakthroughs in computing architectures; (2) radical process innovation; and (3) radical service innovation. We conduct a cross-sector field study to validate the model and identify which fac...

Service innovation is focused on customer value creation. At its core, customer-centric service innovation in an increasingly digital world is technology-enabled, human-centered, and process-oriented. This requires a cross-disciplinary, holistic approach to new service design and development (NSD). This paper proposes a new service strategy-aligned integrative design framework for NSD. It corre...

Driven by the trend of global economic integration, informationlization and networking, the era of open innovation has arrived. Relationship network has become a new research approach of probing into the enterprises’ innovation, but the results are various. This research draws 114 samples from high-tech enterprises, utilizing structural equation modeling, aiming to explore the relationship amon...

Enterprise systems are gaining interests from both practitioners and researchers because of their potential linkages to organizational and individual user’s productivity. However, there are few papers that investigate enterprise systems management and implementation issues based on the end users’ perspective with the cross-cultural mechanisms, although currently the enterprise systems involves ...

There is a popular tendency in management science towards what could be called “theory denial”: the denial of the significance of theory for the development of management thought and action. We contend that this theory denial is just wrong, in the light of empirical evidence, and that is a damaging idea, because it diverts the attention of the scholarly community away from the core issues of th...

ion and generalisation. Managers in the consultancy companies have indicated that the level of vertical integration in the companyinfluences the choice of functionalities of the levers to implement. It has been discussed how the verticalintegration of the company is related to different strategic priorities (business performances) and different critical issues from the knowledge managem...

Due to different factors, SMEs' innovation processes nowadays are increasingly dependent on external sources. In this paper we discuss the open innovation paradigm and evaluate the characteristics of knowledge transfer in such open innovation processes. We start by analysing concrete innovation processes in three partnering organisations. Based on the results of the analysis, a target concept w...

In numerous studies, information and communications technology (ICT) has been shown to be an enabler of service innovations in human-centered service systems (HCSSs). The resulting findings, however, have not been presented in a systematic way. Therefore, we present an integrated and representative overview of the literature on ICT-enabled service innovation in HCSSs. To show the existing findi...

Achange in U.S. patent law in the early 1980s increased the value of patents, particularly for firms in the electronics and semiconductors industry, yet many of the industry’s leading firms did not embrace patenting after the change. We show through an in-depth study of International Business Machines (IBM), the world’s largest patentee, that the company’s practices during much of the 1980s dis...

Reconfiguring the firm’s core technological portfolio through open innovation: focusing on technological M&A Seungryul Ryan Shin, John Han, Klaus Marhold, Jina Kang, Article information: To cite this document: Seungryul Ryan Shin, John Han, Klaus Marhold, Jina Kang, (2017) "Reconfiguring the firm’s core technological portfolio through open innovation: focusing on technological M&A", Journal of ...