Service Level Agreement (SLA) is a formal negotiated agreement between a service provider and a customer. The service level management (SLM) is the integrated management of all functionalities in the SLA life cycle. When a customer orders a service from a service provider, an SLA is negotiated and then a contract is made. In the SLA contract, QoS parameters that specify the quality level of ser...

Manual configuration of IP routers is an expensive, time-consuming, and error prone process. For large Internet service providers, establishing service for new customers is a major part of the financial cost of running the network. Increasingly, these customers want to exchange routing information with their provider(s) using the Border Gateway Protocol (BGP), a complex and highly-programmable ...

In the 1990s, the broad diffusion of the internet allowed firms such as Amazon, eBay, and Google to invent new digital business models. Since then, research has formalized recurring configurations as digital business model types, still frequently being used to analyze existing business models and develop new ones. Now, the next wave of digital transformation – enabled by ongoing improvements in...

Purpose: The main aim of this study was to assess the influence innovation strategies on performance Internet Service Provider Companies in Nairobi Kenya. specifically aims at assessing product innovation, process market and technological Despite substantial number empirical studies strategic management, research relationship between firm has not yet reached a definitive consensus whether firms...

The privatization and liberalization of telecommunications services have been debated and pursued with varying speed and successby countries throughout the world. InTurkey, efforts to privatize Türk Telekom and liberalize the telecommunications regime have not yet been successful.At the same time, the Internethas experienceddramatic growth.While the experienceofTurkey illustrates that formal li...

Understanding the service quality of Internet paths is of great importance for both the service provider and the user. Motivated by this and particularly the aim of extracting such information from a given dataset collected through end-to-end measurement, this paper presents a novel approach, called SCI (Service-quality Characterization of Internet-path). Specifically, SCI utilizes delay and lo...

The growth of the Internet is increasing the deployment of e-services in such areas as e-commerce, e-learning, and e-health. In parallel, service providers and consumers are realizing the need for privacy. Managing privacy using privacy policies is a promising approach. In this approach, an eservice consumer and an e-service provider each have separate privacy policies. Before an eservice is en...

The tussle in IP multicast, where different enablers have interests that are adverse to each other, has led to a halt in inter-provider multicast deployment and created a situation in which enabling inter-domain multicast routing is considered a deterrent for network providers. This paper presents ODMT (On-demand Inter-domain Multicast Tunneling), an on-demand inter-provider multicast tunneling...

Wireless sensor networks (WSN) present a challenging programming environment because of their limited resources, heterogeneity and highly dynamic nature. Service oriented computing (SOC) can simplify application development by hiding platform-specific capabilities behind services. Their services are dynamically discovered and used at run time, enabling application to be platform independent and...