In this paper we present the architecture of an application level fax-Internet gateway, and show how such a gateway could be utilised to facilitate multimedia messaging and to extend Internet services to the home or office. We propose the application of the latest developments in the facsimile and Internet worlds, notably MIME and BFT support for G3 protocols, for the exchange of multimedia mes...

The advent of the mobile Internet depends on a corresponding evolution of new type of services vital for providing concrete added-value to users. In spite of the success of mobile telephony and Internet applications, as well as the steadily increasing popularity of mobile Internet access, the take-up of the Mobile Internet vision is still behind expectations. The authors identify the steep lear...

This paper empirically explores the major considerations associated with Internet-enabled ebanking systems and systematically measures the determinants of customer interactions with ebanking services. The results suggest that perceived usefulness, ease of use, security, convenience and responsiveness to service requests significantly explain the variation in customer interactions. Exploratory f...

BACKGROUND European citizens are increasingly being offered Internet health services. This study investigated patterns of health-related Internet use, its consequences, and citizens' expectations about their doctors' provision of e-health services. METHODS Representative samples were obtained from the general populations in Norway, Denmark, Germany, Greece, Poland, Portugal and Latvia. The to...

There exist various Internet/Intranet application services such as e-mail, ftp, news, telnet, archie, gopher and WWW, and new application services are continuously being developed. These services must be managed in order to provide secure, reliable and efficient services to users. This paper presents a framework for Web-based Internet/Intranet application service management system. As the propo...

The Internet supports a vast and growing community of computers users around the world. Unfortunately, this network can provide anonymous access to this community by the unscrupulous, careless, or dangerous. On any given Internet there is a certain percentage of poorly-maintained systems. AT&T has a large internal Internet that we wish to protect from outside attacks, while providing useful ser...

Current programmable Internet service infrastructures permit to activate Internet services on single nodes. Future Internet services, however, will be provided by a set of coordinated servers forming an application network. This work presents a framework for deploying service as application network in a programmable Internet service infrastructure. Our framework consists of four building blocks...

This paper discusses the motivation, requirements, and the emerging technologies to carry multimedia services over th,e Internet. Over the past few years, the Internet is growing at an astounding rate, nearly doubling its massive size every year. As a result, a number of newer services including multimedia are being explored over the Internet. Digitization of intrinsically analog media like voi...

The history of the Internet is that of rapid change and adaptability. The simple IP service model and the informal standardization process have fostered rapid evolution of systems and services. However, as the Internet has transformed from an academic playground to an essential commercial infrastructure the service model and the standardization process have become more complex. While outsourcin...

This paper shows how some of the TINA principles used in the development of Service Management techniques for the Broadband ISDN may be applied to the management of Internet Services. In the original B-ISDN concept of these services, it was assumed that there would be B-ISDN components in both the network and subscriber systems. In the Internet version of the services, it was considered that IP...