AbstrAct The Internet-enabled e-commerce field provides capabilities for firms in all sectors to reach global buyers and suppliers. Knowledge management provides frameworks to manage intellectual capital as a valuable organizational and strategic resource. Current literature on e-commerce and knowledge management primarily emphasizes the benefit of knowledge management for innovative e-commerce...

this study aims to evaluation of knowledge management processes including knowledge generation & acquisition, saving & organizing, dissemination & sharing and application in the public sector especially in police through a case study based investigation and identifies factors affecting for improvement them. the evaluation was examined through 423 questionnaires provided by in different police u...

purpose:the purpose of the present study is to determine the level of knowledge sharing and creativity and the relationship between them. among libraries’ librarians tarbiat modares university in 1392. methodology : the methodology applied for the present study is descriptive-correlation .  the study population included 50 librarians and libraries of humanities, engineering and the central libr...

The “knowledge governance approach” is characterized as a distinctive, emerging approach that cuts across the fields of knowledge management, organisation studies, strategy, and human resource management. Knowledge governance is taken up with how the deployment of governance mechanisms influences knowledge processes, such as sharing, retaining and creating knowledge. It insists on clear micro (...

The understanding on how a service provider’s (SP) process capabilities, in terms of aligning and adapting resources to deliver value to its service recipient (SR) in business process outsourcing (BPO), affect its commitment is limited. To address this, building on a strategic perspective and related theories such as the resource-based view and knowledge management, we develop a theoretical mod...

Purpose – The purpose of this paper is to develop and evaluate a concise framework to examine how global software companies with successful knowledge management (KM) programs create KM-enabled value. Design/methodology/approach – The framework was evaluated at three global software companies with successful KM programs. Data were generated based on 20 interviews with various individuals involve...