In today's environment-where changes in price, promotion, and product often are quickly imitated-the way to sustain competitive advantage may lie in changes to ancillary services, such as logistics. By leveraging excellent and superior logistics services, intricately linked with marketing strategy, firms can potentially create and maintain competitive advantage. The purpose of this paper is to ...

Performance Based Logistics (PBL) is an acquisition reform that is intended to improve weapon systems logistics by reducing cost, improving reliability, and reducing footprint. PBL is an extension of a broad process of rationalizing and, in many cases, outsourcing government services. As with other examples of governmental service outsourcing, measurement issues arise in the gap between governm...

The proliferating cost with-in the healthcare domain is forcing the researchers and practitioners alike to revisit healthcare logistics domain again and again in order to control the cost. However, controlling healthcare cost requires that limits be placed either on prices, quantities of services or both. As prices can be easily controlled by effectively focusing on the mechanism rather then in...

This paper focuses on business-to-business marketing communications of industrial firms in the Slovenian, Croatian, Bosnian, Serbian, and Montenegro markets. The paper presents three main research issues: 1) the most important communication tools in the business-to business markets; 2) the most important characteristics of logistical providers when communicating to business-to-business markets;...

Home Health Care (HHC) services are based on a delivery network in which patients are hospitalized at their homes and health care providers must deliver coordinated medical care to patients. Demand for HHC services is rapidly growing and governments and health care providers face the challenge to make a set of complex decisions in a medical service business that has an important component of lo...

The paper discusses many results of a survey among French logistics service providers. The defended idea is that the technological effort of logistics service providers provides competitiveness for the relationships and moreover for the whole Supply Chain. To be innovative can be viewed as a yardstick of the provider’s autonomy and capacity to joint flows management. Technological Effort thus e...

Inventory carrying costs represent a considerable portion of business logistics costs for manufacturing, and include the costs of interest, taxes, obsolescence, depreciation, insurance, and warehousing. Using an automated supply chain management system, these business logistics costs, particularly the inventory carrying costs and the logistics administration costs, can be reduced. The MIDAS sys...

When materials managers try to shave costs off of the supply chain, pricing receives the most attention. However, those who also tackle the distribution system and embark on the difficult task of logistics planning could cut an additional 15% from the costs of bringing supplies from manufacturers to end users, industry studies indicate. No one says the task is easy, least of all Larry Dooley, l...

Aiming for a radical sustainability improvement, the Physical Internet has the potential of revolutionizing the fields of material handling, logistics, transportation and facilities design. It exploits the enabling concept of standardized, modular and smart containers as well as the universal interconnectivity of logistics networks and services. Its underlying paradigm shift creates a tremendou...

Introduction Due to the increasing demand for advanced logistics and supply chain management (SCM) services over the past decade fuelled by e.g. globalization, customer orientation and different market conditions, the role of logistics service providers (LSPs) has started to change both when it comes to content and complexity. Furthermore, LSPs and its services have been identified to have pote...