Transferring knowledge has become a key challenge for global organizations and social media offers new opportunities to digitalize and support this process. However, the successful implementation of a social media based knowledge transfer environment is marked by several uncertainties that can become a barrier for the participants’ adoption. There is only limited existing research studying the ...

This study explores key factors affecting the usage of information technology (IT) tools in support of knowledge sharing in service organizations in Hong Kong. In a case study of five firms, the usage of IT tools is influenced by an array of factors acting as enablers, barriers, and motivators. The findings support extant theories on knowledge management (KM). This research discovers relationsh...

One of the main barriers to overcome when initiating knowledge management (KM) processes within organizations is the structuring of a knowledge repository to disseminate and reuse knowledge throughout the organization. A core asset repository methodology (CARM) is presented in this paper for developing a knowledge repository that encompasses a set of components, which represent abstract design ...

This paper interrogated the suitability of Mobile Technologies to facilitate e-commerce in Kenyan Micro and Small Enterprises (MSEs). The study proposed a theoretical model and empirically tested it using a sample selected using proportionate stratified sampling within welldefined geographic clusters. The study revealed that, while there is massive use of Mobile Internet Services (MIS), there i...

Information plays a central role in the ability of a health system to deliver effective health care and secure population health. It is used for a variety of different purposes in health care: to secure accountability within the system, to determine appropriate treatments for patients, to facilitate patient choice and/or for managerial control. Information also plays an important broader role i...

Genomic imprinting is an epigenetic phenomenon causing parent-of-origin specific differential expression of maternally and paternally inherited alleles. While many imprinted genes have been identified in plants, the functional roles of most of them are unknown. In this study, we systematically examine the functional requirement of paternally expressed imprinted genes (PEGs) during seed developm...

Smart technologies grant brick-and-mortar retailers novel opportunities to introduce the amenities of online retailing, such as data-driven personalization, into physical interactions. Research on consumer reactions phenomenon technology-enabled personalization (TEP) in retail stores is scarce though, so current article proposes a conceptualization that demarcates TEP from broader notions perso...

a r t i c l e i n f o In this paper, we introduce empirical evidence showing how mental simulation was used as a heuristic strategy in an industrial network context. The mental network simulations observed are consistent with the Recognition-Primed Decision (RPD) model, according to which intuitive thinking allows managerial experience to be translated into focal network action, without resorti...

This study assesses the influence of managerial responses to online customer reviews on product sales. We leverage a natural experiment provided by two online travel agencies. Both agents allow customers to post reviews on hotels, but only one of the travel agents allows hotel management to post managerial responses. Using a difference-in-difference approach, we find that managerial responses h...