Information technology is one of the main features of the New Public Management (NPM). This characteristic promotes government organizational changes. The purpose of this paper is to explore the relationship between IT and the New Public Management. Through an e-government theoretical approach we researched data that supports the following hypothesis: Internal transformation processes are influ...

In order to shorten queues to healthcare, the Swedish government has introduced a yearly "queue billion" that is paid out to the county councils in proportion to how successful they are in reducing queues. However, only the queues for first visits are covered. Evidence has accumulated that queues for return visits have become longer. This affects the chronically and severely ill. Swedish physic...

This paper shows how New Public Management theories affected the restructuring process in the Ontario Public Sector (OPS), beginning in 1995, by examining the changes that were implemented within the Ontario Ministry of Community and Social Services or MCSS, (which was later renamed the Ontario Ministry of Community, Family and Children’s Services or MCFCS), and a not-for-profit social service ...

a central problem in designing effective models of provider governance in health systems has been to ensure an appropriate balance between the concerns of public sector and/or government decision-makers, on the one hand, and of non-governmental health services actors in civil society and private life, on the other. in tax-funded european health systems up to the 1980s, the state and other publi...