The application of social software in enterprises has been discussed in both practice and academia for a few years now. One discussion that recently gained momentum in public media and the blogosphere stresses that these technologies will change the way in which corporations organise communication and decision processes, thereby contributing to structural changes towards flatter organisational ...

Whilst the early stages of e-government focused on e-enabling customer-facing services, the latter stages of e-government is focused towards transformational change in public sector agencies. However, public sector agencies are struggling to successfully achieve the transformational stage of e-government due to various strategic, organisational and technical challenges. To realise the transform...

This paper looks at the communication media and organisational change requirements to support teamwork in a virtual organisation. A large engineering design organisation faced problems of coordinating concurrent engineering activity and geographical distribution. These problems were identified in detail, and the requirement for the design of an integrated communication support system was specif...

OBJECTIVE The study had two specific objectives: (1) To analyse change in a survey measure of organisational patient safety climate and capability (SCC) resulting from participation in the UK Safer Patients Initiative and (2) To investigate the role of a range of programme and contextual factors in predicting change in SCC scores. DESIGN Single group longitudinal design with repeated measurem...

Past studies have drawn on the technology acceptance literature in an attempt to predict users’ behavioural intentions to use a new ERP system. However, few researchers have considered the connections between technology acceptance and organisational change research; and very little ERP research has focused on explanations of user readiness, openness to change and resistance intentions from an o...

Lean manufacturing is a proven approach for success in manufacturing industry. However, several organisations failed in their attempt to implement lean manufacturing system. The transition to lean manufacturing requires radical change which involves a total reshaping of purpose, system and culture of the organisation. The purpose of this paper is to develop a framework that could assist a manuf...

The paper describes unexpected problems encountered in the automation of a scheduling process using an IT application already in use in other similar organisations. A grounded theory approach was used to collect and categorise data on the case. Activity Theory was then used to analyse the attempt by management to implement organisational change through the introduction of the system. The findin...

K. Grzybowska, Poznan University of Technology, Faculty of Engineering Management, Poznan, Poland B. Gajdzik, The Silesian University of Technology, Faculty of Materials Science and Metallurgy, Katowice, Poland Organisational change management is not effi cient without gaining and sharing knowledge by the members of the enterprise. Both in the conditions of relative organisational stability and...

This paper explores the difference between learning in an organisation and organisational learning. I construct a conceptual framework for understanding organisational learning at an organisational level of analysis. This framework is based on the proposition that organisational learning is visible in the organisational dynamics created from the interaction between politics (power relations) an...

PURPOSE The purpose of this paper is to explore the connection between organisational cultures and the employee's resistance to change at five hospital wards in Western Sweden. Staff had experienced extensive change during a research project implementing person-centred care (PCC) for patients with chronic heart failure. DESIGN/METHODOLOGY/APPROACH Surveys were sent out to 170 nurses. The surv...