Business and Organizational Excellence, 34(4), 2015, pp. 18-30. DOI: 10.1002/joe.21611 Business Models for e-Health: Evidence from Ten Case Studies Chris Kimble Abstract An increasingly aging population and spiraling healthcare costs have made the search for financially viable healthcare models an imperative of this century. The careful and creative application of information technology can pla...

Quality and continuous improvement are important organizational goals for businesses which strive for excellence, yet the role of human perceptions in the success of such systems has been largely unexplored by previous research. Several factors are thought to influence the employee’s viewpoint on quality climate within a work environment. One of these factors is the level of trust employees hav...

This contribution deals with the concept of healthy organizations and starts with a definition of healthy organizations and healthy business. In healthy organizations, culture, climate, and practices create an environment conducive to employee health and safety as well as organizational effectiveness (Lowe, 2010). A healthy organization thus leads to a healthy and successful business (De Smet e...

Organizational excellence is a dynamic and evolving concept that refers to an organization's capacity achieve strategic objectives at fundamental level while consistently enhancing its capabilities tackle external competition deliver value stakeholders. In Saudi Arabia, the Charity Excellence Model has been adopted as national standard since 2014, aiming ensure quality in nonprofit organization...

Find the secret to improve the quality of life by reading this search for meaning centers of excellence service lines and institutes organizational structure organ. This is a kind of book that you need now. Besides, it can be your favorite book to read after having this book. Do you ask why? Well, this is a book that has different characteristic with others. You may not need to know who the aut...

In Anatomy of a Hospital, Ashley (1987) makes an intriguing figurative diagnosis of the hospital organizational life. So it is this hospital culture, supported by many figures, but still intriguing in its essence, and posing threats to whoever would attempt to approach it in an orderly managerial manner. To speak about innovation in a system which is financially burdened, on the one hand, and s...

Singapore Airlines has consistently outperformed its competitors throughout its history, in the context of an unforgiving industry environment. We examine how Singapore Airlines has achieved its outstanding performance and sustained its competitive advantage, through effectively implementing a dual strategy: differentiation through service excellence and innovation, together with simultaneous c...