background: standard cares in substance abuse treatment centers (satc) have an important role in treatment success achievement. patients’ views will provide valuable information to improve the performance of these centers. the purpose of current study was to determine patients’ comments on quality of addiction treatment at satcs. methods: this cross-sectional study was conducted in 2013. the st...

background: in today's competitive world, organizations' survival and success depends on satisfying customer needs and ex­pec­tations. this is particularly important in health care sector where quality of service and customer relations are the key suc­cess factors. the purpose of this research was to determine whether there was a relationship between patient satisfaction and loyalty to the serv...

under the table or informal payments in several middle and low income countries is a serious impediment to health care reform. these payments are effectively a form of systemic corruption. this report shows the efforts of a patient who seek health care for his ankle while being requested to pay under the table in hospital and private clinic. the data were collected by interview and surveying pa...

conclusions the majority of the trauma-related articles from the aaos patient education website have readability levels that may make comprehension difficult for a substantial portion of the patient population. results the mean (sd) grade level readability for all patient education articles was 8.8 (1.1). all but three of the articles had a readability score above the sixth-grade level. the rea...

The distinguishing characteristics of the definitions of health promotion and health education are here examined. Two different planning frameworks, the PRECEDE-PROCEDE and the HELPSAM models are introduced. Solutions can be directed in two major directions are discussed: individual changes and organizational changes. It is therefore, important for specialists to have an in-depth knowledge of t...

Pender's health promotion model (HPM) has been revised, including substantial changes in its structure. The purpose of this study was to compare the fit and predictive usefulness of the original and revised structures of the HPM as applied to the use of hearing protection devices by 703 construction workers. Structural equation modeling was used to evaluate the two alternative forms of the mode...

Canada has built a strong health care system, and has achieved for its people a level of health of which we are all proud. We want to continue in this tradition. While it is true that the prospects for health of the average Canadian have improved over recent decades, there nevertheless remain three major challenges which are not being adequately addressed by current health policies and practices: