The introductory part of this paper concerns a marketing survey of the utilization of postal and telecommunication services in a regional entrepreneurial environment. The methodology of the chi-square test of independence between two qualitative statistic figure values is detailed in the next part of the paper. This methodology is applied to the results of the marketing survey in three groups; ...

J. J. De Groote, Mauro Masili, and J. E. Hornos Instituto de Quı́mica de Araraquara, Universidade Estadual Paulista, Caixa Postal 355, 14 801-970 Araraquara, SP, Brazil Department of Physics and Astronomy, The University of Nebraska, 116 Brace Laboratory, Lincoln, Nebraska 68 588-0111 Instituto de Fı́sica de São Carlos, Universidade de São Paulo, Caixa Postal 369, 13 560-970 São Carlos, SP, Brazi...

This paper considers a public provider’s strategic use of rationing in a market served by both public and private providers. Such a ‘mixed’ market structure is common in many industries such as health care, telecommunication, postal service, and public utilities. The technology in the private sector exhibits increasing returns: each firm can expend ‘effort’ in the form of fixed cost to reduce t...

Objective To assess the willingness of young men and women to be tested for Chlamydia trachomatis in three non-medical settings. Methods Men and women aged between 16 and 24 years were invited to complete a self-administered questionnaire and provide a urine sample in non-medical settings: ‘education’ (one further education college), ‘health and fitness’ (three local authority leisure centres) ...

BACKGROUND Postal surveys are a frequently used method of data collection in health services research. Low response rates increase the potential for bias and threaten study validity. The objectives of this study were to estimate current response rates, to assess whether response rates are falling, to explore factors that might enhance response rates and to examine the potential for non-response...

Abstract In today’s business world, Malaysian postal and courier companies are rapidly growing due to recent Covid-19 but they face various challenges intense competition in the use of high-tech e-services. The paper examines role market intelligence expediting service innovation responsiveness Malaysia, which is considered hub Asia. Primary survey data were collected from 93 managerial staff M...