Based on two popular theoretical frameworks regarding media choices of rational choice and social influence (Markus 1987; Trevino et al. 2000) the main theme of this paper is to investigate applicability of these frameworks on a case where the pattern in usage and collective meaning of a medium is shaped in the cultural context. Focusing on the phenomenon of many Asians preferring not to send e...

Ever since the beginnings of the internet researchers have questioned its utility in developing and maintaining psychological healthy romantic and sexual relations. Advocates of the social presence theory and media richness theory purport that in leaner media individuals can be quite aggressive towards one another (e.g., in the form of flaming). In contrast, others believe that the lack of trad...

In this paper, we develop and test methods for evaluating information network utilization and electronic communication in enterprises. First, we present a holistic model for evaluating the e-level (level of electronic information network utilization) of a company. The model consists of seven factors: communication, integrity, presence, strategy, resources, business operations, and networks. The...

The purpose of this study was to examine students’ academic self-concept and social presence in face-toface (FTF) and online version of the same course, and to examine the effects of these two variables on student learning achievement and satisfaction. A total of 257 undergraduate students enrolled in a digital design course were randomly assigned to either of two treatments: one offered FTF in...

Installing a live camera in an office or laboratory can provide reliable high-quality communication among collaborators who are physically separated, but may also lead to privacy concerns. We propose a technique for displaying presence information using a three-dimensional object as a mask that covers the image of people in the live camera system. Our technique enables information to be shared ...

This paper analyzes the scalability of Instant Messaging & Presence (IM&P) architectures. We take a queueing-based modelling and analysis approach to find the bottlenecks of the current IM&P architecture at the Dutch social network Hyves, as well as of alternative architectures. We use the Hierarchical Evaluation Tool (HIT) to create and analyse models analytically. Based on these results, we r...

This case study explores the role of the online instructor and how they influence student satisfaction. While there has been a substantial body of literature on what impacts on student satisfaction when students study online, there is far less literature focussing on how the instructor mediates this satisfaction, in particular satisfaction related to quality of feedback and teaching. This case ...

Internet-Drafts are working documents of the Internet Engineering Task Force (IETF), its areas, and its working groups. Note that other groups may also distribute working documents as Internet-Drafts. Internet-Drafts are draft documents valid for a maximum of six months and may be updated, replaced, or obsoleted by other documents at any time. It is inappropriate to use Internet-Drafts as refer...

We define social reciprocity as the act of demonstrating one’s disapproval, at some personal cost, for the violation of widely-held norms (e.g., don’t free ride). Social reciprocity differs from standard notions of reciprocity because social reciprocators intervene whenever a norm is violated and do not condition intervention on potential future payoffs, revenge, or altruism. Instead, we posit ...

Numerous studies address the ability of the computer-mediated communication (CMC) medium to carry social cues, e.g., social presence. This paper proposes to expand the study of social cues to include interpersonality measures directed toward messages within the CMC medium. Interpersonality is conceptualized as the joint measure of anticipated feedback and message coherence, factors that disting...