Alliedsignal Aerospace committed to disciplined corporate-wide sofnvae process improvement in 1992 using the Sofnare Engineering Institute’s (SEI) Software Capability A4aturity Model (CM&@ This paper describes the approach taken by AlliedSignal and the results achieved. The improvement initiative covers all software development and maintenance activities in product development that a#ect the qu...

The external environment of an organization is characterized by significant changes that occur in the social, economical, political and technological fields. The organization should know this setting and act effectively. A major challenge is how to define significant information in its diverse contexts. In a business process scenario, context could be defined as the minimum set of variables con...

One of the most popular ways to improve the software development capability in organizations is to embark upon a Software Process Improvement (SPI) program based on one of the existing capability maturity models. Some of the challenges in norm-based SPI are to create commitment to the norm in the organization, to involve all parts of the organization in the SPI program, and to create opportunit...

Software Process Improvement (SPI) is an approach to systematic and continuous improvement of a software development organisation’s ability to develop quality software. SPI requires improvement trough learning and knowledge creation around software development processes. Knowledge management (KM) is therefore an important component of a successful SPI effort. Many SPI programs are often based o...

A variety of methodologies are available for process improvement. These include Six Sigma, Lean Management, Lean Six Sigma, Agile Management, Re-engineering, Total Quality Management, Just-In-Time, Kaizen, Hoshin Planning, Poka-Yoka, Design of Experiments, and Process Excellence. Consulting firms all seem to have one of these that they claim is the best. The large number of competing approaches...

This paper exemplifies how better knowledge about human judgement strategies known as heuristics can be used to improve software processes, especially estimation and prediction processes. Human judgement heuristics work well when they exploit a fit between their structure and the structure of the environment in which they are used. This use of environmental fit may lead to amazingly good judgem...

Software Engineering Institute Carnegie Mellon University Pittsburgh, Pennsylvania 15213 Lecture Notes on Software Process Improvement ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ __________________________________________________________...

The Joint Commission on Accreditation of Health Care Organizations recommends national and regional benchmarking in the quality improvement process. Benchmarking is comparing your organization's patient care process outcomes to the best. This communication describes a national benchmarking process for peer comparison of indicators in perfusion patient services process improvement. A databasing ...

We are involved in an experiment to design an improvement process for a generic software process model (henceforth generic model) in collaboration with our industrial partner. Our partner's main line of business is the marketing and evolution of a generic model targeted at the development and maintenance of business information systems. Currently, the generic model has been licensed to over 100...

The ongoing evolution of industrial field service is mainly driven by demographical changes, increasing complexity of products, and tremendous amounts of product information from enterprise information systems as well as from the emerging Internet of Things. To cope with these challenges, a combined approach utilizing semantic and mobile technologies fosters the provision of the right informati...