Disaster management is a multifaceted process aimed at minimizing the social and physical impact of these large-scale events. In this paper, we propose a quality-mind assuring approach in which web services are discovered, composed and executed considering both functional and QoS requirements. We prescribe a QoS management framework that defines fundamental principles, concepts and mechanisms w...

Recent years in geographical information handling have been marked with constant change and innovation. Geographical information systems and enterprizes have continued to gravitate towards distributed models based on open systems technologies. Increasingly, successful geographical information markets are predicated on robust service infrastructures that offer guarantees on performance, availabi...

Implementing enterprise resource planning systems is a sophisticated, lengthy and costly process which tends to face serious failure. Thus, it is essential to perform the success assessment at the post-implementation stage of an ERP project to evaluate how much the system has succeeded in achieving its predetermined objectives. This paper proposes a practical and extended framework for assessin...

As e-commerce is steadily increasing every year, trust building has become an important research topic in e-commerce research especially in developing countries. In this study, trust in intermediary and trust in online sellers are separated. Antecedents of trust and trust transference between online sellers and the intermediary are also explored. Analysis of the data collected from a questionna...

While Various research has been done about IS success factors such as system quality, information quality, and service quality in the private sector, little attention has been paid to those in the public sector, especially state or local web-based e-government systems. Meanwhile, the current practice of e-government assessments has mainly focused on system and information quality and paid littl...

Service organizations are continuously endeavoring to improve their quality of service as it is of paramount importance to them. Despite the importance of understanding the relationship of service quality and information systems, this research has not been pursued extensively. This study has addressed this gap in the research literature a...

Service quality is the highest requirement by users, especially for the service in electronic government. During the past decades, it has become a major area of academic investigation. Considering this issue, there are a lot of researches that evaluated the dimensions and e-service contexts. This study also identified the dimensions of service quality, but focuses on a new concept and provides ...

Service quality is the highest requirement by users, especially for the service in electronic government. During the past decades, it has become a major area of academic investigation. Considering this issue, there are a lot of researches that evaluated the dimensions and e-service contexts. This study also identified the dimensions of service quality, but focuses on a new concept and provides ...