This paper presents a concise yet comprehensive description of a multi-channel Vehicle-to-Infrastructure (V2I) communication system. Existing mathematical models for such a system overlook some of its essential behavioural characteristics such as the reneging, force-termination and ultimately blocking of service requests. A multi-server queueing model with First-In-First-Out (FIFO) service poli...

We consider a class of parallel server systems that are known as N-systems. In an N-system, there are two customer classes that are catered by servers in two pools. Servers in one of the pools are cross-trained and can serve customers from both classes whereas all the servers in the other pool can only serve one of the customer classes. A customer reneges from his queue if his waiting time in t...

In this paper, we study three delay systems where different classes of impatient customers arrive according to independent Poisson processes. In the first system, a single server receives two classes of customers with general service time requirements, and follows a non-preemptive priority policy in serving them. Both classes of customers abandon the system when their exponentially distributed ...

T paper develops and analyzes a queueing model to examine the role of patient choice on the high rate of organ refusals in the kidney transplant waiting system. The model is an M/M/1 queue with homogeneous patients and exponential reneging. Patients join the waiting system and organ transplants are reflected by the service process. In addition, unlike the standard M/M/1 model, each service inst...

    Discrete facility location,   Distribution center,   Logistics,   Inventory policy,   Queueing theory,   Markov processes, The distribution center location problem is a crucial question for logistics decision makers. The optimization of these decisions needs careful attention to the fixed facility costs, inventory costs, transportation costs and customer responsiveness. In this paper we stu...

The paper presents the analysis of integrated voice/data slotted code division multiple access (CDMA) system with soft handoff. Some important characteristics of the cellular configuration in soft handoff systems are used to propose a new design of an efficient call admission control (CAC) in CDMA systems. In particular, voice communications and data transmissions are considered. Voice terminal...

We address a rate control problem associated with a single server Markovian queueing system with customer abandonment in heavy traffic. The controller can choose a buffer size for the queuing network and also can dynamically control the service rate (equivalently the arrival rate) depending on the current state of the network. An infinite horizon cost minimization problem is considered here. Th...

Waiting systems for medical services have two distinctive features that differentiate them from queueing systems commonly studied in Operations Management: variability in the quality of service, and patient autonomy. That is, patients in these systems recognize that waiting has an option value and, hence, are willing to decline a service offer if they expect future offers to be more attractive....