This study was conducted to determine the effect of a set of dimensions on e-School success in a cross-sectional study of NEPAD’s e-School pilot in Kenya. All of the six e-Schools participating in the NEPAD’s e-School pilot in Kenya were selected. The study used survey methodology. Students and teachers in those schools formed the study population. Purposive, proportionate and random sampling w...

The main goal of this study is to investigate the factors influencing customer decision support satisfaction with the e-commerce site, including e-WOM (electronic word of mouth) system interactivity and EQ (eQuality). We also identify the antecedents to e-WOM system interactivity and EQ, as well as the outcome of decision support satisfaction. Most leading e-commerce companies have developed th...

BACKGROUND The doctor-patient relationship has been eroded by many factors. Would e-mail enhance communication and address some of the barriers inherent to our medical practices? METHODS Of our study population, 4 physicians offered e-mail communication to participating patients and 4 did not. Both patients and physicians completed questionnaires regarding satisfaction, perceived quality, con...

The use of Internet as a mean of shopping goods and services is growing over the past decade. Businesses in the e-commerce sector realize that the key factors for success are not limited to the existence of a website and low prices but must also include high standards of e-quality. Research indicates that the attainment of customer satisfaction brings along plenty of benefits. Furthermore, trus...

The purpose of this study is to develop new knowledge in understanding the effect electronic service quality on customer satisfaction, trust and purchase intention understand mediating role satisfaction relationship between online shopping Indonesia. result expected be a better strategy developing electronically which has an impact behavior. This uses sample 264 consumers Analysis data using Sm...

abstract The main objective of this chapter is to present a comparative evaluation between two e-learning systems from the end user (learner) perspective. The evaluation instrument is based on a multiplatform e-learning systems framework and a modified version of the Questionnaire for User Interface Satisfaction (QUIS). First, the evaluation intends to compare the achievable level of overall th...

Due to the advancement of Internet technology and globalization commerce, e-commerce is developing at an unexpected speed. With rise China’s industry substantial increase in number merchants, competition its has also increased. In this context, consumer satisfaction all affected, so paper conceptually discusses attributes on e-customer satisfaction. The reviewed literature highlights factors is...