Web site development method is at an early stage in its evolution. Most existing methods are concerned with technical software issues and are poorly adapted to help developers think about fundamental changes to existing business models that Web-based environments make possible. In addition, traditional methods of requirements elicitation dependent on users are often impractical. The approach de...

Whereas numerous studies have examined critical success factors (CSFs) for Enterprise Resource Planning (ERP) implementation, little work has investigated the underlying causal links in the form of conceptual models. This study develops a casual model for ERP implementation success, using a two-stage approach. In Stage one, 27 online publications on ERP implementation in China were collected, a...

The systems approach is a means of studying the properties of things in relation, not just to their components, but also to the ways in which the components interact, both with each other and with their environment. Within this approach, the task of ascertaining causal linkages existing among the variables in soft systems (as against hard systems) is more complex as these are often messy and th...

Within the systems movement, several strands and different sub-movements have developed in the last two or three decades. One of them is the “critical systems approach” which opposes certain assumptions and methodological and practical implications of the so-called hard and soft systems approaches. The most essential characteristics of the approach are its critical standpoint against exclusion ...

Successful uses of information technologies usually require teams of developers working in concert (rather than individuals working alone); implying that methodological prescriptions for such developers should centre on issues such as communication and co-ordination. Here, it will be argued that the epistemology proffered by the SSM advocates does not provide a practical basis upon which to con...

Community development is an activity that planned to improve the standard of living community through programs are able develop their potential and use local institutions as a forum for collective activities. Assessment aspects (including institutions) in context process can explain position each aspect achieving goals. systems approach using Soft System Methodology (SSM). Thus, it expected pro...

Clancey (1992) proposed the model-construction framework as a way to explain the reasoning of knowledge-based systems (KBSs), based on his realization that all KBSs construct implicit or explicit situation-specific models (SSMs). An SSM is a rational argument that explains the solution produced for a specific problem situation pertaining to a target application task (e.g., SSMs constructed for ...

This short paper presents an approach for evaluating the meaning of text descriptions regarding the appropriateness of a method, a tool, or, in general, of an approach, for solving ill-structured, ill-defined problems. This evaluation approach is based on the framework of fuzzy sets and in particular, test score semantics [9]. The text descriptions are descriptions of problems which correspond ...

This paper examines the SSM technique CATWOE, which focus on defining necessary elements that together constitute a human activity system from a certain perspective. Despite its recognition within the literature and its numerous use there are few studies on how the technique can be improved. This research reflects on each of the elements both from a theoretical and a practical perspective. Find...

The Ghana National Single Window has become the focus of attention over its potential to move goods swiftly. However, since inception in 2002, controversies surrounding implementation suggest issues beyond trade facilitation. Information Systems literature primarily ascribes resistance technology. By adopting Soft Methodology (SSM) as a learning process for understanding port stakeholders' rela...